Support Policy Page

Dear Hive Shop Customer:

Hello!

      Hello! In order to allow you to better choose overseas products on the Hive Shop platform, please read carefully and fully understand the contents of this instruction before placing an order, objectively judge your own risks, and only place an order after fully agreeing with the contents of this instruction.

      1. All overseas products you purchase through this platform are equivalent to overseas purchases, so the products themselves may not have multi-language labels and instructions. If you don’t know much about the product, it is recommended to contact the buyer to understand clearly before purchasing with caution;

      2. The products you purchased are all overseas products. The goods comply with the standards or technical specifications of the country of origin in terms of quality, health, safety, sanitation, environmental protection, labeling, expiration date, etc., which may be different from the related goods. Any possible injury, loss or other risk will be borne by you.

      3. According to relevant laws and policies, the cross-border imported goods you purchase are for personal use only and may not be resold.

      4. Hive Shop is the platform operator. The goods are provided to you by the buyer, who is responsible for the quality and safety of the goods.

      Hive Shop selects the best quality products in the world to help brands and consumers build a bridge of trust and bring consumers a richer range of high-quality products.